Setting Up Your Email Software

Collecting your e-mail is simple and only takes a few minutes to setup (really!).

The following instructions are based on Microsoft's Outlook Express although the prinicple is the same for Outlook and many other packages such as Apple Mail, Mozilla Thunderbird or Eudora.

You can click on the pictures or links in the examples below to view large images of the setup procedure.

To set you email account up you need 5 pieces on information (we will supply all this when we set your hosting account up) :

  1. Your email address
  2. Your username
  3. Your password
  4. POP Mail server name (for collecting mail)
  5. SMTP server name (for sending mail)

If you need to change any of the settings once your account is setup just follow the instructions at the bottom of this page. If for any reason your setup does not work you can use the 'change instructions' to review your settings.

QUICK SETUP

Launch Outlook Express and select 'Tools' from the top menu, then select 'Accounts'. You should now see a window that allows you to setup a new POP account.

Click the 'Add' button and select 'Mail' from the list. You are now in the 'Add a new mail box wizard'. Enter the following details as requested:

Display Name: Enter your real name here

Email Address: name@mydomain.com (this is the email adddress you want people to send mail to/reply to)

Incoming Mail (POP3 or IMAP) Server: mail.mydomain.com

Outgoing Mail (SMTP) Server: mail.mydomain.com

Account Name: username

Password: password

Finally select how you connect to the internet, if you have a broadband connection you can usually leave it blank.

Your mail account is now setup.

To send mail using our server (as described above) you must finally check that authentication is set up as below.

FULL SETUP

With your new domain you are given at least one POP3 email account depending on what you specified. To setup your POP3 account you should follow the procedure below.

1 Open Outlook Express and click on the Tools option from the menu bar. [view image]

2 Click on the Accounts option within the Tools menu, and select 'Add', from here you will be asked details about yourself and your company and your email account. [view image]

3 Enter your full name then click onto the next screen and enter your email address. [view image]

4 Next, you need to tell Outlook Express about the email servers for sending and receiving emails.

Enter your POP3 server name in the Incoming email server field, eg mail.mydomain.com
Now enter your outgoing (SMTP) mail server name in the outgoing mail server field, eg mail.mydomain.com
[view image]

5 Click on Next to take you to the Mail Logon Screen. From here you will be asked for your username and password that we supplied to you when you opened your account. This is to authenticate your identity, so that you can send and receive your emails. [view image]

Make sure you type both your username and password correctly (both are case sensitive) as you will not be able to retrieve your email otherwise.

6 You need to configure Outlook Express to the correct type of connection that you are currently using on your computer. If you use broadband you can usually leave this blank. [view image]

Finally, to send mail using our server (as described above) you must check that authentication is set up as in the section below.

You are now ready to receive and send email.

TO CHANGE AN EXISTING ACCOUNT

  1. Launch Outlook Express and select 'Tools' from the top menu, then select 'Accounts'. You should now see the 'Internet Accounts' window.
  2. Click on the 'mail' tab to show your mail accounts. [view image]
  3. Click on the account to change, then click the 'properties' button.
  4. You will now see the main configuration window for the account. [view image]

MAIL (SMTP) AUTHENTICATION

  1. To setup or change authentication simply choose the 'servers' tab [view image]
  2. Tick 'my server requires authentication'.
  3. Click 'settings', and in the 'outgoing mail server' window select the first option 'use same settings as my incoming mail server'. [view image]
  4. Close the configuration windows and you are all done.

What is a POP3 Email account?

A POP (Post Office Protocol) account (mail box) is where your email is stored by the server, prior to your computer collecting it. A POP account can store email for more than one email address according to how the server is configured. For example you may use many email addresses but wish to have the email collected from one POP account for you to collect it.

If you already receive email then you will probably have an email account setup on your computer. In this case you can just add another one, or alternatively send all the email from one account to the other so you only have to collect email from one place. IF you are not sure what to do then just contact us for advice.

TIP: Delete Messages From The Server

Although most email software will do this by default, you should make sure email is deleted from the server when it is collected. If it is not, your mail box may get full up if you receive lots of mail. In Outlook Express open the 'tools' menu and click on 'accounts'. Now highlight the account to check and click on 'properties'. Finally in the properties window click on the 'Advanced' tab [view image] and uncheck the box marked 'leave a copy of messages on server'.